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Terms and Conditions

This website is operated by buy1or2.com. As a user of this website you acknowledge that any use of this website including any transactions you make is subject to our terms and conditions below.

Please: Read through these terms and conditions carefully before using this website and print a copy for future reference.

1. Terms and Conditions of sale from www.buy1or2.com
a.  We reserve the right to change these terms and conditions at any time. Any changes will take effect when posted on the website. It is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
b.  If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website.
2. Orders
a. All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.
b.  The 'confirmation' stage sets out the final details of your order. You will be viewing this in a secure server screen. When you place your order you will be sent an automatic confirmation email.
c. Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it. For further details please see the Returns and Refunds section below.
d. We do not file details of your order for you to subsequently access via this website. Please print out these terms and conditions and the order confirmation for your own records. For any correspondence with us regarding your order you will need to supply us with the 'Order Reference Number' on the 'Order confirmation'.
3. Delivery
a. The delivery charge is shown prior to payment being made and relates to the goods currently in the 'shopping basket'.
b.  In estimating a delivery time, we endeavour to have ordered goods arrive with both UK and overseas customers as soon as is reasonably possible. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. buy1or2.com shall be under no liability for any delay or failure to deliver the products within estimated timescales.
c. buy1or2.com cannot be held responsible for the performance of the delivery carriers.
4. Payment
a.  We require payment at the time we receive your order or by cheque or postal order.
b.  The price you pay is the price displayed in the website shopping basket at the time we receive your order.
Exception:
While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the options of either reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
c.  Payment can be made by Credit Card, Debit Card, PayPal or by cheque or postal order. All card details are entered on a secure server provided by a certified e-commerce provider. Card and personal information is then encrypted. No unencrypted information is kept on the secure server or buy1or2.com's computers. All card details are destroyed once an order is processed.
d. Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.
5.  Returns and Cancellations
a.  Non-warranty product returns (excluding our error) will be exchanged or refunded provided the product is returned in the supplied condition, unused in its original undamaged packaging within 10 days of purchase. Postage/carriage charges on non-warranty returns will not be refunded and a 5% transaction charge will be levied to cover the charges incurred by us in processing and refunding your order.
b.  A return for refund made after 10 days of purchase will incur a 15% restocking charge (excludes warranty returns).
c. Orders cancelled after credit card processing will incur a 5% transaction charge to cover the charges levied on us by the card issuing company.
6. Specification
a.  Manufacturer specifications may change without our being notified. the product supplied may vary from the specification described on the web site but will always achieve, or exceed, the specification described.
b All sizes and measurements are as provided by the manufacturers, we try to make sure that they are as accurate as possible but some allowance needs to be made for variation in manufacture.
7.  Liability
a.  We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. Data is not provided or shared with any other party, all information is held within buy1or2.com for internal use only.
8.  Contract
a.  The laws of England and Wales shall govern the contract between us and any dispute between us will be resolved exclusively in the courts of England and Wales. English is the only language offered for the conclusion of the contract.
b. buy1or2.com shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.
c. These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations. Understandings and agreements between you and buy1or2.com relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and buy1or2.com for your use of this website.
9.  Distance Selling Regulations
Distance Selling Regulations expected you to have made sufficient enquiry to make an informed purchase.
We would welcome discussion of your intended purchase with you should you require any additional information that would lead you to making an informed purchase.
Your right to cancel your order does not apply to items personalised or made to your specification.
Should you decide to return your purchase for a refund or exchange you are required to take all reasonable care of that purchase and return it intact, unused, in merchantable packaging.
10.  Contact Details

buy1or2.com
Pant Farm
Tyla Lane
Castleton
Gwent
CF3 6XG
Wales
UK

Phone: +44 (0)1 633 681 881

Fax: +44 (0)870 0527 126

Email: buy1or2@feats.com

11.  Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order; secondly, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent.
The type of information we will collect about you to enable us to process your order includes:
  • your name
  • address
  • phone number
  • email address
  • credit/debit card details
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We use technology to identify ownership of individual 'shopping baskets' during the ordering process using a 'session cookie' which would be temporarily stored on your computer. A session cookie is also called a transient cookie, a cookie that is erased when the user closes the web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the userís computer. They typically will store information in the form of a session identification that does not personally identify the user.
If you have any questions/comments/concerns about your privacy, please contact us.

Last updated: 24 July 2012

All content of buy1or2.com is © Ian Evans 2010

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